Return & Refund Policy
Refund Policy
We stand behind the quality of our products and want you to feel confident in your purchase. That’s why we offer a 90-Day Satisfaction Guarantee.
90-Day Guarantee
If for any reason you’re not completely satisfied with your purchase, you can request a return or refund within 90 days of receiving your order—no questions asked.
How to Start a Return
To begin the return process, please contact us at koruabrand@gmail.com with your order number and reason for the return. Our support team will guide you through the next steps.
Return Conditions
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Items must be returned in original or lightly used condition.
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Returns must be initiated within 90 days of delivery.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
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Once we receive your returned item, we’ll inspect it and process your refund within 5–7 business days.
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Refunds will be issued to the original payment method.
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You’ll receive a confirmation email once your refund has been processed.
Exchanges
Need a different item? We’re happy to help with exchanges. Just reach out to our team and we’ll make it easy.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us immediately with photos. We’ll send a replacement or issue a full refund at no cost to you.